Clear defective pairs module for proactive maintenance application

A method for proactively maintaining a telephone system local loop, the method comprising:

• communicating with a communication network and acquiring at least one of customer information associated with copper line pairs, service information associated with cooper line pairs, and information associated with defective line pairs;
• storing the acquired information;
• weighting the information associated with defective line pairs with a first weight to define weighted defective line pair information and weighting at least one other defect term with a second weight to define a weighted defect term, and combining the weighted defective line pair information and the weighted defect term to define weighted information;
• predicting proactive maintenance based upon the weighted information;
• generating work order information describing the predicted proactive maintenance;
• and
• providing a common repository of the work order information to be accessed and updated by all users.

A system for predicting proactive maintenance of a telephone system local loop, the system comprising:

• a Dynamic Network Analyzer module communicating with a communications network and acquiring Dynamic Network Analyzer information;
• A Loop Facilities and Control System module communicating with the communications network and acquiring Loop facilities and Control System information;
• a Clear Defective Pairs module communicating with the communications network and acquiring Clear Defective Pairs information;
• a database stored in memory, the database storing the acquired information;
• and
• a processor capable of processing information stored in the database and of generating proactive maintenance, the processor including a common repository of work order information describing the generated proactive maintenance to be accessed and updated by all users;
• said processor weighting the information associated with defective line pairs with a first weight to define weighted defective line pair information and weighting at least one other defect term with a second weight to define a weighted defect term, and combining the weighted defective line pair information and the weighted defect term to define weighted information.

A computer program product for proactively maintaining a telephone system, comprising:

• a computer-readable medium;
• and
• a Clear Defective Pairs module stored on the medium, the Clear Defective module coupled to a database over a communications network, the Clear Defective module acquiring information associated with defective line pairs,
• a Predictor module stored on the medium weighting the information associated with defective line pairs with a first weight to define weighted defective line pair information and weighting at least one other defect term with a second weight to define a weighted defect term, and combining the weighted defective line pair information and the weighted defect term to define weighted information;
• wherein the weighted information associated with the defective line pairs is used to generate work order information describing predicted proactive maintenance, and
• wherein the work order information is stored in a common repository over the communications network such that all user access and update the work order information.