Method and apparatus for providing individualized client data from a service provider to a portable digital device of a client
AssigneeInternational Business Machines Corporation
InventorBrian John Cragun
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AssigneeInternational Business Machines Corporation
InventorBrian John Cragun
Estimating the term…
A service provider generates digital records of calendar events with respect to its clients using its own data, and automatically transfers these records to portable digital devices of the clients. Preferably, the service provider maintains a computer system or terminal at the point of personal contact with the client, which is also used to track service provider operations. The provider's computer system automatically generates an event record in a format for use by the client, from data in the computer system used to track service provider operations. Preferably, the service provider maintains a list of clients and their associated portable digital device interface type. The provider's computer system generates an appropriate calendar event, and formats and transmits it according to the client's interface type. The service provider may include with the calendar event any associated data which might be useful to the client, such as the telephone number of the service provider, hours of service, instructions for something the client should do, etc. In one example, the service provider is a public library, and event records are borrowed item information. In another example, the service provider is a health care provider, and event records are appointments for health care services. The present invention thus achieves greater integration of relatively large computer systems with portable digital devices.
A method for recording calendar events, comprising the steps of:
A computer program product for constructing and transmitting calendar event records, said computer program product comprising a plurality of computer executable instructions recorded on signal-bearing media, wherein said instructions, when executed by a computer of a service provider, cause the computer to perform the steps of:
A computer system for managing calendar information for a service provider, comprising:
A method for providing data to a portable digital device of a client of a service provider, said service provider providing services to a plurality of clients, said method comprising the steps of:
Dependencies are inferred from the claim text.