Method and system for providing a global product services electronic laboratory
AssigneeCisco Technology, Inc.
InventorsGeefu Wang, Douglas Hong, Chun Wu, Thuy Le, Yu-Tien Chi
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AssigneeCisco Technology, Inc.
InventorsGeefu Wang, Douglas Hong, Chun Wu, Thuy Le, Yu-Tien Chi
Estimating the term…
One embodiment of the present invention provides a global product services electronic laboratory (E-Lab). For example, the E-Lab may be an on-line virtual laboratory for company employees and/or field engineers for learning how to implement new technology products via actual “hands-on” configurations and troubleshooting. Specifically, the E-Lab of the present embodiment enables an authorized user to utilize a computing device to remotely access the E-Lab via the Internet, a company network or a dial-up connection. Once communicatively coupled to the E-Lab, the user is provided a variety of different topics and categories associated with the products and/or equipment labs currently available within the E-Lab. After selecting one of the topics or categories, the user may be provided more specific information regarding tutorials and/or troubleshooting corresponding to the selected lab equipment. Additionally, the user is able to directly interact with the actual equipment on-line thereby having a “hands-on” learning experience.
A method for providing an electronic laboratory for learning purposes that includes a physical product having an interface that is utilized by a remote computing device, said method comprising:
A computer readable medium having computer readable code embodied therein for causing a system to perform:
A system for providing an electronic laboratory for learning purposes including a physical product having an interface that is utilized by a remote computing device, said system comprising:
A system for providing an electronic laboratory means for learning purposes including a physical product means having an interface means that is utilized by a remote computing device means, said system comprising:
Dependencies are inferred from the claim text.