Server call system
OwnerRichard Leiferinventor
Life of this patent
Estimating the term…
Abstract
A server call system that enables the customer to be in direct contact with the server at all times. A keypad is disposed at customer locations and adapted to receive item requests from the customer. The keypad is in wireless communication with a server pager carried by a designated server. The customer inputs an item request into the keypad and it is sent to a predetermined or dynamically determined server pager for fulfillment. In this manner, not only is the efficiency of the establishment increased by eliminating wait time by customers for submitting a request to their server, but the server can effectively serve more areas with less direct customer contact.
Claims22
A restaurant service system comprising:
- a server list having a plurality of barcodes corresponding to menu items;
- a server scanning device for scanning barcodes corresponding to a customer's order;
- a customer keypad and display device disposed at customer locations within the restaurant for permitting a customer to enter an order;
- a central station processing means in communication with said scanning device, wherein said display on said customer keypad provides a display of the customer's ordered items as they are scanned by the server using said server scanning device;
- and
- a server receiver in communication with said customer keypad via said central station and being carried by service personnel within the restaurant, wherein said customer keypad includes a server call button for sending a call signal to said server receiver to obtain the attention of the server.
A restaurant service system comprising:
- a server personal digital assistant (PDA) programmed to include each menu item offered to a customer and having an input pen for inputting information into the server PDA and a plurality of buttons for selectively controlling the server's input of a customer's order, said server PDA being carried by server personnel in the restaurant;
- a customer keypad and display device disposed at customer locations within the restaurant for permitting a customer to enter an order;
- and
- processing means in communication with the customer keypad and said server PDA, wherein said display on said customer keypad provides a display of the customer's ordered items as they are entered by each server personnel into the server PDA.
A server call system comprising:
- a server receiver having a display carried by a server personnel for receiving and displaying received item requests;
- a customer transmitter and display device disposed at a customer location for permitting a customer to enter at least one order item request to be sent to said server receiver, the customer transmitter and display device being in wireless communication with said receiver and including a server call button for sending a call signal to said server receiver, wherein the customer display provides a display of and information pertaining to the at least one order item after it is placed.
Dependencies are inferred from the claim text.