Experience/sympathy information providing system

An information processing method for selecting services to be provided to individual subscribers by way of a plurality of terminal units connected to the apparatus, said method comprising steps of:

• storing personal information lists containing personal information including experiences on services;
• comparing the experience information contained in a remarkable piece of personal information and the experience information contained in each of the pieces of personal information contained in said personal information lists and extracting the pieces of personal information strongly related to said remarkable piece of personal information in accordance with a predetermined ambiguity in said remarkable piece of peisonal information;
• and
• selecting services to be provided to the terminal unit corresponding to said remarkable piece of personal information on the basis of the pieces of personal information extracted in said step of extracting personal information.

An information processing system comprising a plurality of terminal units and an information processing apparatus for providing service information to said plurality of terminal units, each of said terminal units having:

• input means for inputting experience information relating to said service information and request information requesting service information to said information processing apparatus;
• first communication means for transmitting said experience information and said request information to said information processing apparatus and receiving said service information from said information processing apparatus by way of a network;
• and
• display means for displaying the service information received by said first communication means;
• said information processing means having:
• second communication means for receiving experience information and request information from said information processing apparatus and transmitting service information to said plurality of terminal units;
• memory means for storing a personal information list containing personal information on a plurality of individuals including said service information transmitted from said first communication means of said plurality of terminal units and received by said second communication means;
• remarkable personal information extraction means for extracting experience information contained in remarkable personal information relating to said terminal unit used for transmitting said request information from said memory means;
• related personal information extraction means for extracting personal information strongly related within a predetermined ambiguity, to said remarkable personal information from each pieces of personal information contained in said personal information list by comparing said experience information contained in said remarkable personal information with experience information contained in each pieces of personal information contained in the personal information list stored in said memory means;
• said predetermined ambiguity being, in ambiguity in said remarkable piece of personal information;
• and
• selection means for selecting said service information for the terminal unit corresponding to said remarkable personal information on the basis of the personal information extracted by said related personal information extraction means;
• said second communication means being adapted to transmit said service information selected by said selection means to said terminal unit used to transmit said request information by way of said network.

A recording medium storing an information processing program adapted to be read by a computer for selecting services to be provided to a plurality of terminal units;

• said information processing program being for use for each of the individuals using said plurality of terminal units and adapted to carry out a processing operation comprising steps of:
• storing personal information lists containing personal information including experiences on services;
• comparing the experience information contained in a remarkable piece of personal information and the experience information contained in each of the pieces of personal information contained in said personal information lists and extracting the pieces of personal information strongly related to said remarkable piece of personal information;
• within a predetermined ambiguity in said remarkable piece of personal information;
• and
• selecting services to be provided to the terminal unit corresponding to said remarkable piece of personal information on the basis of the pieces of personal information extracted in said step of extracting personal information.

An information processing apparatus for providing a recommendation of an experience item to a terminal comprising:

• receiving means for receiving a preference level of said experience item input on said terminal:
• memory means for storing said preference level in accordance with said experience item:
• evaluate means for evaluating an ambiguity of said preference level by calculating a difference of said preference level from a predetermined level,
• extract means for extracting said experience item stored in said memory means based upon a result from said evaluate means;
• and
• sending means for sending said experience item extracted by extract means to said terminal.