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US 6,724,864 B1Granted
Active prompts
AssigneeComverse, Inc.
InventorsLarwrence A. Denenberg, Daniel L. Franklin, Stephen P. Gildea, Marc J. Neuberger, Daniel E. Ottenheimer
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AssigneeComverse, Inc.
InventorsLarwrence A. Denenberg, Daniel L. Franklin, Stephen P. Gildea, Marc J. Neuberger, Daniel E. Ottenheimer
Estimating the term…
Method and apparatus are provided for generating a prompt stream in a telephony system. At least one voice prompt associated with at least one audio stream to be played to a user of the telephony system is inserted into the prompt stream. Also inserted into the prompt stream is at least one active prompt associated with computer program instructions to be executed when the prompt stream is processed. Also provided are method and apparatus for processing the prompt stream. The at least one audio stream associated with the at least one voice prompt is played to the user, and the computer program instructions associated with the at least one active prompt are executed.
A method for use in a telephony system comprising an application program and a telephony system interface that provides an interface to enable the application program to construct a prompt queue comprising a plurality of prompts, wherein the telephony system interface further enables the playing back of the prompts over a telephone line when the prompt queue is processed by the telephony system interface by sequentially processing the prompts in the prompt queue, the method comprising acts, executed by the application program, of:
A method for processing a prompt queue in a telephony system comprising an application program and a telephony system interface that provides an interface to enable the application program to construct the prompt queue, wherein the prompt queue comprises a plurality of prompts, wherein the telephony system interface further enables the playing back of the prompts over a telephone line when the prompt queue is processed by the telephony system interface by sequentially processing the prompts in the prompt queue, the method comprising acts executed by the telephony system interface, of:
A computer-readable medium encoded with a program for execution on a telephony system comprising an application program and a telephony system interface that provides an interface to enable the application program to construct a prompt queue comprising a plurality of prompts, wherein the telephony system interface further enables the playing back of the prompts over a telephone line when the prompt queue is processed by the telephony system interface by sequentially processing the prompts in the prompt queue, the program, when executed on the telephony system, performs a method comprising acts of:
A computer-readable medium encoded with a program for execution on a telephony system comprising an application program and a telephony system interface that provides an interface to enable the application program to construct a prompt queue comprising a plurality of prompts, wherein the telephony system interface further enables the playing back of the prompts over a telephone line when the prompt queue is processed by the telephony system interface by sequentially processing the prompts in the prompt queue, the program, when executed on the telephony system, performs a method for processing the prompt queue the method comprising acts, executed by the telephony system interface, of:
A telephony system comprising:
A telephony system comprising:
Dependencies are inferred from the claim text.