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US 6,694,012 B1Granted
System and method to provide control of music on hold to the hold party
AssigneeLucent Technologies Inc.
InventorCarl Robert Posthuma
Life of this patent
Estimating the term…
Abstract
A system and method that provides a party that has been placed on hold control of music on hold. A dual-tone, multifrequency (DTMF) detector and a processor in the music on hold system monitor two-way connection. If a predefined DTMF signal is detected, the DTMF detector notifies the processor to disable the music on hold. Further, a DTMF code may be defined to cause the processor to decrease/increase the volume of the music on hold.
Claims8
A method for controlling music on hold in a telephone system, said method comprising the steps of:
- setting up an incoming and an outgoing connection to the music on hold system;
- transmitting music on hold on the outgoing connection;
- monitoring the incoming connection for energy;
- and
- ceasing transmitting music on hold on the outgoing connection responsive to energy being received on the incoming connection above a threshold.
2 more elements
An apparatus for providing music on hold comprising:
- a two-way connection to a telephone switching system;
- a music on hold source configured to provide an outgoing signal on the two-way connection;
- an energy detector configured to monitor incoming signals on the two-way connection;
- a processor configured to be responsive to the energy detector detecting energy above a predefined threshold to lower the volume of the outgoing signal on the two-way connection.
1 more element
Dependencies are inferred from the claim text.