Processing performance data describing a relationship between a provider and a client

A system for processing performance data, comprising:

• a quantitative data module operable to:
• receive performance data comprising quantitative data gathered according to at least one metric;
• and
• evaluate the quantitative data according to the at least one metric to generate at least one quantitative data rating;
• a client data module operable to:
• receive performance data comprising client data gathered from a client;
• evaluate the client data to generate at least one client data rating;
• and
• a provider data module operable to:
• receive performance data comprising provider data gathered from a provider;
• evaluate the provider data to generate at least one provider data rating;
• and
• a data reporter coupled to the quantitative data module, the client data module, and the provider data module and operable to report the at least one quantitative data rating, the at least one client data rating, and the at least one provider data rating.

A software for processing performance data, comprising:

• a computer readable storage medium;
• computer software stored on the computer readable storage medium and operable to receive performance data comprising quantitative data gathered according to at least one metric;
• evaluate the quantitative data according to the at least one metric to generate at least one quantitative data rating;
• receive performance data comprising client data gathered from a client;
• evaluate the client data to generate at least one client data rating;
• receive performance data comprising provider data gathered from a provider;
• evaluate the provider data to generate at least one provider data rating;
• and
• report the at least one quantitative data rating, the at least one client data rating, and the at least one provider data rating.

A system for processing performance data, comprising:

• means for receiving performance data comprising quantitative data gathered according to at least one metric;
• means for evaluating the quantitative data according to the at least one metric to generate at least one quantitative data rating;
• means for receiving performance data comprising client data gathered from a client;
• means for evaluating the client data to generate at least one client data rating;
• means for receiving performance data comprising provider data gathered from a provider;
• means for evaluating the provider data to generate at least one provider data rating;
• and
• means for reporting the at least one quantitative data rating, the at least one client data rating, and the at least one provider data rating.

A method for processing performance data, comprising:

• defining a service using at least one metric operable to measure the service, the service provided to a client by a provider;
• gathering performance data comprising quantitative data according to the at least one metric;
• evaluating the quantitative data according to the at least one metric to generate at least one quantitative data rating;
• gathering performance data comprising client data from the client;
• evaluating the client data to generate at least one client data rating;
• gathering performance data comprising provider data from the provider;
• evaluating the provider data to generate at least one provider data rating;
• and
• reporting the at least one quantitative data rating, the at least one client data rating, and the at least one provider data rating.

A system for processing performance data, comprising:

• a quantitative data database operable to store performance data comprising quantitative data gathered according to at least one metric;
• a quantitative data module coupled to the quantitative data database and operable to:
• receive the quantitative data;
• and
• evaluate the quantitative data according to the at least one metric to generate at least one quantitative data rating;
• a client database operable to store performance data comprising client data gathered from a client;
• a client data module coupled to the client database and operable to:
• receive the client data;
• evaluate the client data to generate at least one client data rating;
• and
• a provider database operable to store performance data comprising provider data gathered from a provider;
• a provider data module coupled to the provider database and operable to:
• receive the provider data;
• evaluate the provider data to generate at least one provider data rating;
• and
• a data reporter coupled to the quantitative data module, the client data module, and the provider data module and operable to report the at least one quantitative data rating, the at least one client data rating, and the at least one provider data rating.