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US 6,674,852 B1Granted
Call management implemented using call routing engine
AssigneeCisco Technology, Inc.
InventorThomas Hamilton
Life of this patent
Estimating the term…
Abstract
A call management technique implemented using a call routing engine is disclosed. The technique of the present invention may be used to advantage to implement dialed number translation techniques.
Claims40
A call management method implemented using a call routing engine, the method comprising:
- receiving at the engine a call management request from a first device that the engine provide the first device with a destination label of a second device that is desired to be called by the first device via a network, the second device being identified in the request by a first value;
- and
- determining at the engine the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device.
A call management system comprising:
- means for receiving at a call routing engine a call management request from a first device that the engine provide the first device with a destination label of a second device that is desired to be called by the first device via a network, the second device being identified in the request by a first value;
- and
- means for determining at the engine, in response to the request, the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device.
A call management apparatus comprising:
- a call routing engine that receives a call management request from a first device that the engine provide the first device with a destination label of a second device that is desired to be called by the first device via a network, the second device being identified in the request by a first value;
- and
- the engine determining, in response to the request, the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device.
Computer-readable memory comprising computer-executable instructions that, when executed, cause:
- receiving at a call routing engine of a call management request from a first device that the engine provide the first device with a destination label of a second device that is to be called by the first device via a network, the second device being identified in the request by a first value;
- and
- determining at the engine of the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device.
Dependencies are inferred from the claim text.