System and method for recording telephonic communications
AssigneeXtend Communications Corp.
InventorsWilliam I. Schwartz, Robert M. Charland
Life of this patent
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Abstract
A system and method are disclosed for recording a telephone call upon demand by a party to the telephone call. The method includes the steps of receiving a request from a first party to record a telephone call between the first party and a second party, establishing a third-party connection with the first party and the second party, receiving the telephone call, and storing the content of the telephone call in memory for subsequent delivery or retrieval.
Claims19
A method for recording a telephone call in progress between two or more parties in a central archiving facility upon demand by a party to the call, comprising the steps of:
- a) receiving a signal from involved in the telephone call seeking to invoke recordation of the call in progress;
- b) receiving information regarding the identity of the party seeking to invoke recordation of the call, wherein the party seeking to invoke recordation of the call is identified by a technique selected from the group consisting of speech recognition, caller ID, automatic number identification, dialed number indicating service,
- c) determining whether recordation of the telephone call by the central archiving facility, is permitted based upon the identity of the party;
- d) commencing recordation of the telephone call in progress if recordation is permitted;
- and
- e) monitoring the telephone call to detect the end of the call.
A method for recording a telephone call in progress between two or more parties in a central archiving facility upon demand by a party to the call, comprising the steps of:
- a) receiving a signal from involved in the telephone call seeking to invoke recordation of the telephone call in progress;
- b) receiving information regarding the identity of the party seeking to invoke recordation of the telephone call, wherein the party seeking to invoke recordation of the call is identified by a technique selected from the group consisting of speech recognition, caller ID, automatic number identification, dialed number indicating service,
- c) conducting a database query based upon the identity of the party seeking to invoke recordation to obtain information including delivery instructions and a delivery address;
- d) determining whether recordation of the telephone call by the central archiving facility is permitted based upon the identity of the party seeking to invoke recordation;
- e) commencing recordation of the telephone call in progress if recordation is permitted;
- f) monitoring the telephone call to detect the end of the call;
- and
- g) delivering the content of the telephone call to a delivery address based upon the delivery instructions obtained during the database query upon detecting that the telephone call has ended.
A method for recording a telephone call in progress between two or moreparties in a central archiving facility upon demand by a party to the call, comprising the steps of:
- a) receiving a signal from involved in the telephone call seeking to invoke recordation of the telephone call in progress;
- b) receiving information regarding the identity of the party seeking to invoke recordation of the telephone call, wherein the party seeking to invoke recordation of the call is identified by a technique selected from the group consisting of speech recognition, caller ID, automatic number identification, dialed number indicating service,
- d) determining whether recordation of the telephone call by the central archiving facility is permitted based upon the identity of the party seeking to invoke recordation;
- e) commencing recordation of the telephone call in progress if recordation is permitted;
- f) monitoring the telephone call to detect the end of the call;
- g) determining whether the content of the telephone call should be encrypted based upon information obtained during a database query;
- and
- h) delivering the content of the telephone call to a delivery address based upon delivery instructions obtained during the database query upon detecting that the telephone call has ended.
Dependencies are inferred from the claim text.