Graphical representation of system information on a remote computer
AssigneeMicron Technology, Inc.
InventorDoug L. Rollins
Life of this patent
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AssigneeMicron Technology, Inc.
InventorDoug L. Rollins
Estimating the term…
The present invention provides a method and apparatus useful as a computerized diagnostic tool for gathering system information into a file and transmitting the system information file to a remote location where it can be presented as a graphical display 10 of the system information. As a computerized diagnostic tool, the present invention can be used to assist a support person in providing technical support to an end user in connection with the configuration of a remote computer. It also provides a means for storing system information relating to a particular customer's computer for subsequent reference. The present invention includes a system that can store, display and process system information. Computer program code running on a source computer 1 directs the source computer 1 to survey system information on the source computer. Following the survey, the program code creates a file containing system information and transmits the system information file 9 to a remote computer separate from the source computer. Transmission may be accomplished via any effective transmission medium such as the Internet. Computer program code on the remote computer then displays a graphical representation of the system information. The program code on the source computer 1 is also capable of compressing the system information file 9 in order to facilitate transmitting.
A computerized diagnostic tool for displaying system information on a graphical display comprising:
A method of graphically representing system information of a source computer on a remote computer comprising:
An article of manufacture comprising a computer usable medium having a computer readable code embodied therein for displaying system information on a graphical display the computer readable code in said article of manufacture comprising:
A programmed computer for graphically displaying system information gathered by and received from a source computer, the programmed computer comprising:
A user interface on a computer invocable by computer readable code comprising:
Dependencies are inferred from the claim text.