Method and system for real-time monitoring of voice mail during active call
AssigneeCisco Technology, Inc.
InventorsPascal H. Huart, Luke K. Surazski
Life of this patent
Estimating the term…
Abstract
A method and system for real-time monitoring voice mail during an active call includes generating a duplicate of a calling party voice stream being recorded by voice mail for a called party on a call with a previously connected party. The duplicate calling party voice stream is combined with a previously connected party voice stream to generate a combined voice stream for the called party. The combined party stream is played to the called party during the call.
Claims58
A method for monitoring voice mail during an active call, comprising:
- generating a duplicate of a calling party voice stream being recorded by voice mail for a called party currently on a call connection with a previously connected party;
- combining the duplicate calling party voice stream with a voice stream of the previously connected party to generate a combined voice stream for the called party;
- and
- playing the combined voice stream to the called party during the call connection.
A system for real-time monitoring of voice mail during an active call, comprising:
- logic encoded on media;
- and
- the logic operable to combine a duplicate of a calling party voice stream being recorded by voice mail, for a called party on a call with a previously connected party, with a previously connected party voice stream to generate a combined voice stream for the called party and to play the combined voice stream to the called party during the call.
A system for real-time monitoring of voice mail during an active call, comprising:
- means for generating a duplicate of a calling party voice stream being recorded in voice mail for a called party currently on a call connection with a previously connected party;
- means for combining the duplicate calling party voice stream with a previously connected voice stream to generate a combined voice stream for the called party;
- and
- means for playing the combined voice stream to the called party during the call connection.
A call manager for a communications network, comprising:
- a voice mail monitoring controller;
- and
- the voice mail monitoring controller operable to control mixing of a duplicate of a calling party voice stream being recorded by voice mail, for a called party on a call with a previously connected party, with a previously connected party voice stream to generate a combined voice stream for playing to the called party during the call.
A real-time communication device, comprising:
- a real-time voice mail monitoring feature;
- and
- the real-time voice mail monitoring feature operable to control mixing of a duplicate of a calling party voice stream being recorded by voice mail for a called party using the communication device, for a call with a previously connected party, with a previously connected party voice stream to generate a combined voice stream for playing to the called party during the call.
A real-time method for monitoring voice mail during an active call, comprising:
- duplicating a calling party voice stream being recorded by voice mail for a called party on a call with a previously connected party;
- mixing the duplicate calling party voice stream with a previously connected party voice stream to generate a combined voice stream for the called party;
- playing the combined voice stream to the called party during the call;
- in response to at least termination to a real-time voice mail monitoring feature by the called party, terminating mixing of the calling party voice stream with the previously connected voice stream;
- in response to at least a request to talk to the calling party from the called party, establishing a return connection from the called party to the calling party and switching a called party voice stream to the calling party connection;
- and
- in response to a call resumption request by the called party, switching the call party voice stream back to the call and terminating the return connection.
Dependencies are inferred from the claim text.