System and method for automated third party verification

A system for performing independent verification, comprising:

• a processor;
• a question generating unit, connected to the processor, and configured to pose questions to a customer through a communications medium;
• a response analysis unit, connected to the processor, configured to analyze customer responses to questions by performing speech recognition on spoken customer responses wherein the response analysis unit is configured to automatically generate an automated score for a series of customer responses;
• a recording unit configured to record customer responses to questions, wherein the system is configured to simultaneously record a customer's spoken response and perform speech recognition on the spoken response to interpret the spoken response;
• an operator interface configured to allow an operator to review recorded customer responses wherein the operator interface allows an operator to input an operator score for a series of recorded customer responses;
• and
• a comparing unit for comparing an operator score of a series of customer responses to an automated score for the series of customer responses that was generated by the response analysis unit.