Automated electronic telecommunications order translation and processing
AssigneeSBC Properties, L.P.
InventorTimothy Mark Gilles
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AssigneeSBC Properties, L.P.
InventorTimothy Mark Gilles
Estimating the term…
A system and method for processing orders for telecommunication services received by a telecommunication services provider include receiving an electronic message in a first predefined format from a telecommunications customer, automatically processing the electronic message to identify information related to a telecommunications service offered by the telecommunications services provider, and automatically generating an order for the telecommunication service based on the information so as to reduce manual intervention. In one embodiment, the system and method automatically generate an order by separating information related to each telecommunication service from the electronic message and translating the first predetermined format into a second predetermined format to facilitate further processing by the telecommunications services provider. Information relative to the order is generated by the services provider and converted to the first format before being forwarded to the customer. The telecommunications services provider may communicate with the telecommunications customers using a TCP/IP connection.
A computer readable storage medium having data stored therein representing instructions executable by a computer to process orders for telecommunication services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the instructions comprising instructions for:
A system for processing orders for telecommunication services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the system comprising:
A method for automatically processing orders for telecommunications services received by a telecommunications services provider, the method comprising:
A method for automatically processing orders for telecommunications services received by a telecommunications services provider, the method comprising:
Dependencies are inferred from the claim text.