US 6,607,481 B1Granted

Method and system for an improved entry process of an emergency medical dispatch system

OwnerJeffrey J. Clawsoninventor

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Abstract

An improved method and system for receiving, processing and responding to emergency medical calls by emergency dispatchers is described. A consistent, standard and systematic process is provided which in combination with adequate training, supervision and quality assurance serves to provide a method for gathering emergency medical information, categorizing such information into various determinant levels for appropriate response, and for giving qualified emergency medical information to callers thereby permitting “zero-time” response by those at the scene. By using this invention properly a dispatcher is guided through the interrogation of callers, gathering the critical information, dispatching the appropriate mobile care rapidly when needed and giving the appropriate guidance to the caller. This invention specifically guides the dispatcher through the universal entry protocol, paying particular attention to medical complaints related to respiratory arrest.

Claims5

Dependent claims

A method for managing the entry process of an emergency medical dispatch system, for dispatching medical assistance to persons needing such medical assistance, comprising the steps of:

(a) receiving a medical call on a telephone communication device regarding a patient needing medical assistance because of a health problem;
(b) receiving a description of the health problem giving rise to said call for medical assistance;
(c) identifying if the patient needing medical assistance is suffering ineffective breathing;
(d) determining a criticality value based on the description of said health problem;
(e) selecting an appropriate response, wherein such response depends on said described health problem, a received age, a determination of consciousness and a determination of breathing, and wherein said appropriate response includes an arrest protocol for patients in respiratory arrest;
(f) calculating a determinate value based on said described health problem, said received age, said determination of consciousness and said determination of breathing;
and
(g) dispatching, based on said calculated determinate value, an appropriate emergency medical response, wherein said emergency medical response is provided by field emergency medical care-givers.

5 more elements

Dependencies are inferred from the claim text.

Facts

Application: 09/689,986Filed 10 Oct 2000
Granted: 19 Aug 2003
Term ends: Not estimatedThe source records don’t support an estimate.

Classification7 codes

H04M 11/04
Telephonic communication systems specially adapted for combination with other electrical systems: with alarm systems, e.g. fire, police or burglar…
G16H 20/40
ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient…:…
G16H 40/20
ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or…:…
Y10S 128/903
Surgery: radio telemetry