Method for displaying warranty information
AssigneeFord Motor Company
InventorDonald D. Olson
Life of this patent
Estimating the term…
Abstract
A method 10 for displaying warranty information by use of a display of indicators 72, 74 having one of a variety of colors. Various item function groups 68, 70 are created and each function group has a certain indicator 72, 74. The color of each indicator 72, 74 is based upon the number of warranty claims received for the unique function group 68, 70 to which each indicator 72, 74 respectively pertains. These selectively colored indicators 72, 74 allow a user of the methodology 10 to be quickly and efficiently warned of the existence of an undesirably high amount of warranty claims.
Claims15
A method for use with a plurality of warranty claims, said method comprising the steps of:
- counting said plurality of warranty claims for a certain product;
- creating a plurality of function groups by grouping discrete functions provided by said certain product;
- placing each of said plurality of warranty claims into at least one of said plurality of function groups;
- counting within said function groups having warranty claims and creating a mean value and a standard deviation for each function group based upon historically received warranty claims;
- creating a plurality of control bands which correspond to a certain range from said mean value;
- assigning a unique color to each of said plurality of control bands;
- and
- displaying each of said counted function groups within one of said colored control bands.
A method for displaying warranty information comprising the steps of:
- providing a computer system having a display;
- collecting a plurality of warranty claims;
- counting said plurality of warranty claims;
- segregating at least a portion of said plurality of warranty claims into at least one functional group;
- creating a plurality of control bands which represent deviations from a mean value for each of said at least one functional group, wherein said mean value is created by dividing a number of warranty claims which have been historically received for said at least one functional group by a total number of historically received warranty claims for a certain historical period of time;
- selecting a plurality of colors and assigning a unique color from said plurality of colors to each of said plurality of control bands;
- analyzing said portion of said warranty claims within said at least one function group, wherein said portion of warranty claims within said at least one function group are placed within a unique one of said control bands;
- and
- selectively displaying each of said portion of warranty claims within said at least one function group in said unique color corresponding to said control band upon said display based upon said analysis.
Dependencies are inferred from the claim text.