Method and apparatus for cheating an information report resulting from a diagnostic session

A device for creating an information report for a computer system comprising:

• a diagnostic module;
• a diagnostic tree module including at least one node of a diagnostic tree;
• and
• an information retrieval module;
• wherein
• the information retrieval module automatically retrieves computer information;
• the diagnostic module queries the information retrieval module to obtain a computer information response, said computer information response including status of said computer system;
• the computer information response is used to select a current node of the diagnostic tree;
• at least one characteristic of the current node is used to select a portion of the computer information.

A storage medium including a set of instructions, said set of instructions capable of being executed by a processor to implement a method for creating an information report for a computer system, the instructions to:

• automatically retrieve computer information;
• pose a query to obtain a computer information response, said computer information response including status of said computer system;
• select a node on a diagnostic tree based on the computer information response;
• and
• based on a characteristic of the node, select a portion of the computer information.

A method for creating an information report for a computer system comprising:

• performing an automatic information retrieval to obtain computer information;
• posing a query to a memory containing the computer information, said computer information including status of said computer system;
• receiving a user response;
• selecting a portion of the computer information based on the user response.

A method for creating an information report for a computer system comprising:

• providing computer information;
• posing a query to obtain a computer information response, said computer information response including status of said computer system;
• providing a diagnostic tree having at least one node;
• selecting a node on the diagnostic tree based on the computer information response;
• and
• based on a characteristic of the node, selecting a portion of the computer information.

A method for creating an information report for a computer system comprising:

• posing a query to obtain a user response;
• posing a query to obtain a computer information response, said computer information response including status of said computer system;
• providing a diagnostic tree having at least one node;
• selecting a node on the diagnostic tree based on one of said user response and said computer information response;
• and
• based on a characteristic of the node, selecting a portion of computer information.