A method for verifying modem functionality using an Integrated Services Digital Network (ISDN) communications system, including a program controlled switch with at least one Primary Rate Interface (PRI), wherein each of a set of modems are connected to said switch via specific B-Channels on said at least one PRI, comprising the steps of:
- (a) associating each of a set of modems in a modem pool with a specific B-Channel on said at least one PRI;
- (b) providing direct connectivity via said switch to a specific B-channel on a specific PRI to thereby enable modem functionality to be verified via the direct connection thereto;
- and
- (c) utilizing line side equipment subtending said switch to input to said switch the identity of the specific PRI and specific B-Channel to be directly connected to.