Method, system, and apparatus for remotely provisioning network elements to eliminate false alarms

A method for remotely provisioning a network element to eliminate an alarm generated by the network element, comprising:

• receiving a request to reset an alarm generated by said network element;
• provisioning one or more features supported by said network element for which an alarm should be reset to an in service state;
• retrieving an identity of one or more active alarms in said network element following said provisioning said features to an in service state;
• and
• provisioning features to an out of service state for each alarm present in said network element following provisioning of said features to an in service state.

A computer-readable medium comprising computer-readable instructions which, when executed by a computer, cause the computer to:

• provision one or more features supported by a network element for which an alarm should be reset to an in service state;
• retrieve an identity of one or more active alarms in said network element following said provisioning said features to an in service state;
• and to
• provision features to an out of service state for each alarm present in said network element following provisioning of said features to an in service state.

A computer-controlled apparatus capable of:

• provisioning one or more features supported by a network element for which an alarm should be reset to an in service state;
• retrieving an identity of one or more active alarms in said network element following provisioning said features to an in service state;
• and
• provisioning features to an out of service state for each alarm present in said network element following provisioning of said features to an in service state.