A network server platform coupled to a network that provides cable television service and telecommunication service to subscribers, the network including hybrid fiber, coaxial and twisted pair facilities, the network server platform comprising:
- a controller providing support operations for the network to provide the cable television service and the telecommunication service;
- a memory coupled to the controller and storing information supporting operation of the network service platform and for further storing subscriber information related to the cable television service and telecommunication service;
- and
- a facility management platform coupled to the network server platform and interfacing with the subscribers through the hybrid fiber, coaxial cable and twisted pair facilities of the network.