US 6,526,404 B1Granted

Information system using human resource profiles

AssigneeSopheon Edinburgh Limited

InventorsFalconer Alan Slater, John Calum Smeaton

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Abstract

A system is provided for use as a source of information and for providing to a user who makes a request for information, an answer to that request. The system includes an information library that includes at least a human resource profile source that typically includes details on a number of persons to whom the request can be selectively sent and from whom an answer is obtained. The system selects the recipients of the request on the basis of the human resource profiles and can also store answers and other information to which subsequent requests can be referred as well as other selected information sources. The system includes refinements such as the optional division of a human resource profile into aspects of interest and expertise; those aspects can be further divided into areas of specific subject matter.

Claims17

Dependent claims

An electronic system for the provision of information to a user, comprising;

an information library having a plurality of information sources, at least one of said sources comprising stored information;
a computer linked connection to said library by which a request for information can be made by a user by generating a request;
a processor for processing the request, analysing the same to identify the request and address the request to the information source or sources in the library and identify and return information to the user;
and wherein the information returned to the user is any, or any combination, of information stored in and automatically retrieved from the library memory and/or links to at least one information source to be automatically contacted if a part or all of said information requested is not stored in said library memory, said sources including a database of human resource profiles to which the request can be passed, the human resource profiles including expertise and/or interest aspects;
and wherein the human resource profiles are selected with respect to the relevance of the expertise and/or interest of the profile to the subject matter of the request.

2 more elements

Dependencies are inferred from the claim text.