Telemanagement system with single point of entry

A program storage device readable by a machine, tangibly embodying a program of instructions executable by the machine to perform method steps for configuring a Service Provider telemanagement program module by a client application, where the Service Provider supports multiple systems, said method steps comprising:

• sending a request for Service Provider version information from the client application to a Service Provider;
• sending version information back to the client application from the Service Provider indicating a multiple system support;
• sending a request to identify system support from the client application to the Service Provider;
• sending a list of all supported systems back to the client application from the Service Provider;
• selecting a system for configuration;
• sending a request for selected system version information from the client application to the selected Service Provider;
• sending back system version information from the selected Service Provider to the client application;
• sending a request for all supported properties for the selected system from the client application to the Service Provider;
• sending back a list of all supported properties for the selected system from the Service Provider to the client application;
• and
• selecting one or more supported properties for management by the Service Provider.