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AssigneeAccenture LLP
InventorsChad Burkey, Sergei Lopatin, Lucian Hughes
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A system, method and article of manufacture for facilitating a user in, or creating for a user, a web-based active knowledge management system to facilitate an intelligent agent coordinator. The architecture facilitates delivery of information whenever and where ever a user requires the information in an appropriate format based on characteristics of the user at that instant. Personalization of information is also afforded by taking into account the history of user interactions with various applications and current real time situations, such a time and place, in order to create a plurality of unique user profile. Each unique profile can then be associated with a unique address, as well as being given restriction exclusive to that profile. Associations, such as business rules or databases, can also be related to each such profile. A fast and scalable information prioritization subsystem is also utilized to incorporate intelligent agents coordinator opinion, user preferences, and history of user interactions. In addition, speech recognition and speech synthesis are combined with intelligent agent animated representation and tactile input.
A method for creating a user network interface which is accessible from a plurality of locations, comprising the steps of:
An apparatus for creating a user network interface which is accessible from a plurality of locations, comprising:
A computer-readable medium for storing program code that, when executed, creates a user network interface which is accessible from a plurality of locations, the stored program code providing execution of the method steps of:
Dependencies are inferred from the claim text.