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US 6,445,786 B1Granted
Telemanagement system with single point of entry
AssigneeNEC Corporation Of America
InventorMichael J. Rojas
Life of this patent
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AssigneeNEC Corporation Of America
InventorMichael J. Rojas
Estimating the term…
A telecommunications management system that deploys a single-point-of-entry and synchronous database system. In addition to controlling commonly used PBX systems, the management system controls adjunct systems such as voice mail and 911 emergency systems by synchronizing the entry of data for a user from a telephone system into a master database for a single data record. The system also includes global synchronization in which a record-by-record comparison of the master database with the entries found in the telephone or adjunct system, or visa versa, is made. If the record is found, then the properties are updated with the information form either the master database or the telephone or adjunct system. The system includes the feature of synchronizing without update, which allows the user to see exactly what the manger will do to complete synchronization prior to synchronization taking place.
A program storage device readable by a machine, tangibly embodying a program of instructions executable by the machine to perform method steps for synchronizing the entry of data for a user from a telephone system or adjunct system database into a master database and at least one other adjunct database for a single data record, said method steps comprising:
A program storage device readable by machine, tangibly embodying program of instructions executable by the machine to perform method steps for synchronizing the entry of all data records for a user from a telephone system or adjunct system database into a master database or from a master database to a telephone system or adjunct system database, the method steps comprising:
Dependencies are inferred from the claim text.