Fault management system for a multifunctional printing machine

In a document processing system having memory, multiple pathways and multiple aspects of system functionality, the multiple pathways including a first pathway and a second pathway, the first pathway including a set of information corresponding with a first aspect of system functionality and the second pathway including a set of information corresponding with a second aspect of system functionality, wherein the document processing system is capable of processing one of a first type of job and a second type of job, a method for managing the document processing system when a fault is detected in one of the first document processing service and the second processing service, comprising:

• programming a job with information designating the job as being the first type of job;
• wherein the fault occurs with the job being used relative to one of the first pathway and the second pathway;
• when the fault occurs in the first pathway, the user is prohibited from using the first pathway with respect to the job until remedial action is taken by the user for clearing the fault;
• and
• when the fault occurs in the second pathway, (a) the user is permitted to use the second pathway with respect to the job without taking any remedial action for clearing the fault and (b) a set of instructions for clearing the fault is stored in memory for later use in clearing the fault.

A system for managing a document processing system when a fault is detected in the document processing system, comprising:

• a memory;
• multiple user accessible document processing services, the multiple user accessible document processing services including a first document processing service and a second document processing service;
• wherein the document processing system is capable of processing one of a first type of job and a second type of job;
• wherein a job is programmed with information designating the job as being the first type of job;
• and
• wherein the fault occurs while the job is being processed in one of the first document processing service and the second document processing service;
• and
• a processor being configured so that, when the fault occurs in the first document processing service, the user is prohibited from processing the job with the first processing service until remedial action is taken by the user for clearing the fault, and
• when the fault occurs in the second document processing service, (a) the user is permitted to process the job without taking any remedial action for clearing the fault and (b) a set of instructions for clearing the fault is stored in memory for later use in clearing the fault.

A system for managing a document processing system when a fault is detected in the document processing, comprising:

• a memory;
• multiple pathways including a first pathway having a set of information corresponding with a first aspect of system functionality and a second pathway including a set of information corresponding with a second aspect of system functionality;
• wherein the document processing system is capable of processing one of a first type of job and a second type of job;
• wherein a job is programmed with information designating the job as being the first type of job;
• wherein the fault occurs with the job being used with respect to one of the first pathway and the second pathway;
• a processor being configured so that,
• when the fault occurs in the first pathway, the user is prohibited from using the first pathway with respect to the job until remedial action is taken by the user for clearing the fault, and
• when the fault occurs in the second pathway, (a) the user is permitted to use the second pathway with respect to the job without taking any remedial action for clearing the fault and (b) a set of instructions for clearing the fault is stored in memory for later use in clearing the fault.