Computer telephony integrated network

Abstract

The invention concerns an integrated computer and telephony system and a method of integrated computer telephony using at least one switch capable of receiving incoming telephone calls and of dialing outgoing calls; a computer terminal associated with the switch; memory means associated with said computer terminal and adapted to store a plurality of phone numbers said switch including a plurality of virtual telephones each corresponding in use to an individual one of said associated numbers;means for recognising that a telephone number connected to the switch as an incoming call is associated with at least some of said plurality of numbers; and means for causing said switch to call each of said associated numbers in parallel.

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