Apparatus and method for grouping and prioritizing voice messages for convenient playback

Abstract

A voice messaging system and method includes a voice recorder/playback device to store a plurality of voice messages associated with a respective plurality of incoming calls. A receiver receives call related information associated with each of the respective plurality of incoming calls. A controller is provided to organize the plurality of voice messages for playback by the voice recorder/playback device based on pre-stored groupings of expected call related information irrespective of an order in which voice messages are stored. In one aspect the pre-stored groupings relate to various priority levels for playback sequencing. In another aspect the pre-stored groupings relate to a specific voice mailbox or bin to receive the voice message. In yet another aspect, voice recognition techniques may be utilized to query the voice messaging system, either locally or remotely, for voice messages grouped in accordance with the principles of the present invention.

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