Interactive contextual-based assistance for portable ISDN test set
AssigneeHarris Corporation
InventorsPaul H. Katz, Roy L. Soto, Linda L. Hathorn
Life of this patent
Estimating the term…
Loading patent…
AssigneeHarris Corporation
InventorsPaul H. Katz, Roy L. Soto, Linda L. Hathorn
Estimating the term…
An integrated services digital network (ISDN) test set includes an ISDN transceiver, a supervisory control processor which is operative to cause the ISDN transceiver to controllably transmit and receive ISDN communication messages over a communication circuit, and an alpha-numeric message display through which messages associated with the operation of the ISDN test set are displayed. The test set keypad also includes a dedicated ‘ASSIST’ key, that is selectably operated by the user, to cause the control processor to execute a user assistance routine, which accesses a contextual-based alpha-numeric database, whose contents are associated with and provide additional information of a displayed alpha-numeric message. This enables a test set user, regardless of training or experience, to be provided with information necessary to competently operate the test set and successfully test an ISDN line.
For use with an ISDN test set, through which a user may test and communicate over an ISDN communication circuit, and having a test set user interface through which alpha-numeric messages associated with the operation of said ISDN test set are presentable to said user, a method of supplying informational messages to said user in the course of use of said ISDN test set comprising the steps of:
An integrated services digital network (ISDN) telecommunications device comprising an ISDN transceiver, and a supervisory control processor which is operative to cause said ISDN transceiver, when coupled to a communication circuit, to controllably transmit and receive ISDN communication messages over said communication circuit, and having a user interface through which alpha-numeric messages associated with the operation of said ISDN test set are presentable to said user, an input/output element that is selectably operated by said user, and a contextual-based alpha-numeric database, contents of which are associated with and provide additional information of said alpha-numeric messages that are presentable by said test set user interface, and wherein said supervisory control processor is operative, in response to operation of said input/output element by said user, to cause said test set user interface to present an alpha-numeric informational message derived from said contents of said contextual-based database, in accordance with contextual content of an alpha-numeric messages presented by said test set user interface, wherein said supervisory control processor is operative, in response to operation of said input/output element, when said test set user interface generates a message transmitted to said test set from telecommunication equipment in association with the use of said test set, to cause said test set user interface to generate a detailed explanation of said message, and in response to a second operation of said input/output element, implementing a referential help database search subroutine.
Dependencies are inferred from the claim text.