Fault diagnosis system and method for diagnosing a fault of an embroidery machine

A method for diagnosing a fault of an embroidery machine, comprising the steps of:

• (a) detecting that an embroidery operation is stopped by the fault of the embroidery machine and displaying a web-browser drive guide message;
• (b) displaying a fault diagnosis-dedicated web-page in response to a web-browser drive signal inputted by an operator;
• (c) transmitting fault-related information, inputted into the fault diagnosis-dedicated web-page by the operator, from an embroidery system to a server computer system;
• and
• (d) transmitting the fault diagnosis-dedicated web-page from a server computer system to the embroidery system, diagnosing the fault of the embroidery machine by employing the fault-related information inputted into the fault diagnosis-dedicated web-page in order to generate fault diagnosis information, and transmitting the fault diagnosis information to the embroidery system.

A computer-readable medium storing program instructions, the program instructions disposed on a computer to perform a method for diagnosing a fault of an embroidery machine, comprising the steps of:

• (a) indicating that an embroidery operation is stopped by the fault of the embroidery machine and displaying a web-browser drive guide message;
• (b) displaying a fault diagnosis-dedicated web-page in response to a web-browser drive signal inputted by an operator;
• (c) transmitting fault-related information , inputted into the fault diagnosis-dedicated web-page by the operator, from an embroidery system to a server computer system;
• and
• (d) transmitting the fault diagnosis-dedicated web-page from a server computer system to the embroidery system, diagnosing the fault of the embroidery machine by employing the fault-related information inputted into the fault diagnosis-dedicated web-page in order to generate fault diagnosis information, and transmitting the fault diagnosis information to the embroidery system.