One number LAN based calendar
AssigneeInterVoice Limited Partnership
InventorMichael J. Polcyn
Life of this patent
Estimating the term…
Abstract
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a particular LAN user's schedule, as reflected in an electronic calendar application, is used to properly route calls via the automatic call routing system. Alternative embodiments providing for the scheduling of events in the electronic calendar as well as the dissemination of information through the communication system are also disclosed.
Claims30
A system for providing data intercommunication between a telephony apparatus including an automatic call router and a general purpose processor-based apparatus, wherein data stored by an application program unrelated to said telephony apparatus within said processor-based apparatus is utilized to control an operational aspect of said telephony apparatus, said system comprising:
- data translator logic operable to identify portions of said stored data useful in controlling said automatic call router, wherein said translator logic is operable to obtain at least a subset of said identified portions of said data for communication to said telephony apparatus, and wherein said translator logic is also operable to format said obtained data for use by said telephony apparatus;
- and
- database management logic operable to provide said formatted data to said telephony apparatus in order to accomplish said control of an operational aspect of said telephony apparatus.
A method for providing data intercommunication between a telephony apparatus including an automatic call router and a general purpose processor-based apparatus, wherein data stored by an application program unrelated to said telephony apparatus within said processor-based apparatus is utilized to control an operational aspect of said telephony apparatus, said method comprising:
- identifying portions of said stored data useful in controlling said automatic call router;
- obtaining at least a subset of said identified portions of said data for communication to said telephony apparatus;
- formatting said obtained data for use by said telephony apparatus;
- and
- providing said formatted data to said telephony apparatus in order to control routing of calls by said automatic call router utilizing said data.
A system for providing data intercommunication between a telephony apparatus including an automatic call router and a general purpose processor-based apparatus, wherein data stored by an application program unrelated to said telephony apparatus within said processor-based apparatus is utilized to control an operational aspect of said telephony apparatus, said system comprising:
- data identification circuitry in communication with a data storage device operable to identify portions of said stored data useful in controlling said automatic call router;
- data retrieval circuitry in communication with said data identification circuitry operable to obtain said identified portions of said data for communication to said telephony apparatus;
- data format circuitry operable to format said obtained data for use by said telephony apparatus;
- and
- database communication circuitry operable to provide said formatted data to said telephony apparatus in order to accomplish said control of an operational aspect of said telephony apparatus.
Dependencies are inferred from the claim text.