Central site call routing apparatus and method

A method of establishing a data connection between a remote system and any one of a plurality of host systems, wherein said host systems are coupled to a first network and said remote system is connected to either said first network or a second network and said second network is connected to said first network, said method comprising the steps of:

• providing a first call processing system;
• utilizing said first call processing system to establish a data connection between said remote system and a communication system;
• receiving, at said first call processing system, information characteristic of said remote system from said first network;
• providing a second call processing system;
• sending data from said first cell processing system over a first data bus to a second call processing system;
• and
• utilizing said second call processing system to establish a data connection between said communication system and one of said host systems over a second data bus being separate from the first data bus as a function of said characteristic information.

A communication system for transferring data between a remote system and any one of a plurality of host systems, said communication system being adapted to be coupled to a wide area network (WAN) and said remote system being also connected to said WAN, said WAN permitting the transfer of data utilizing at least one of a plurality of WAN data communication protocols, said communication system comprising:

• a WAN interface adapted for connecting said communication system to said WAN and for communicating with said WAN in accordance with one of said WAN data communication protocols, said first WAN interface including means for receiving information characteristic of said remote system from said WAN;
• a communications interface adapted for receiving and processing data from said first WAN interface;
• a first data bus connecting said WAN interface to said communications interface to enable data to be transferred between said WAN interface and said communications interface;
• at least one host interface adapted for connecting said communication system to said plurality of host systems through a host connection medium;
• a first call processing system, coupled to said WAN interface, adapted for receiving said information characteristic of said remote system and a second call processing system, coupled to said communications interface, adapted for selectively establishing a data connection between said WAN and one of said host systems through said host interface as a function of said information characteristic of said remote system;
• and
• a second data bus being separate from the first data bus and connecting said first call processing system and said second call processing system to said host interface to enable said first call processing system and said second call processing system to transfer data to and receive data from said host interface.

A communication system for transferring data between a remote system and a plurality of host systems, said communication system being connected to a first wide area network (WAN) and said remote system being also connected to said first WAN or a second WAN, wherein said first WAN and said second WAN are interconnected, each of said WANs permits the transfer of data utilizing at least one of a plurality of WAN data communication protocols, said communication system comprising:

• a first WAN interface adapted for connecting said communication system to said first WAN and for communicating with said first WAN in accordance with one of said WAN data communication protocols, said first WAN interface including means for receiving information characteristic of said remote system from said first WAN;
• a second WAN interface adapted for connecting said communication system to said second WAN and for communicating with said second WAN in accordance with one of said WAN data communication protocols, said second WAN interface including means for receiving information characteristic of said remote system from said second WAN;
• a first data bus for connecting said first WAN interface and said second WAN interface to enable data communication there between;
• at least one host interface adapted for connecting said communication system to said plurality of host systems through a host connection medium;
• said first WAN interface further including a first call processing system adapted for receiving said information characteristic of said remote system and for selectively establishing a data connection between said first WAN and one of said host systems through said host interface as a function of said information characteristic of said remote system;
• said second WAN interface further including a second call processing system adapted for receiving said information characteristic of said remote system and for selectively establishing a data connection between said second WAN and one of said host systems through said host interface as a function of said information characteristic of said remote system;
• and
• a second data bus being separate from said first data bus and connecting said first call processing system to said second call processing system.

A communication system for transferring data between a remote system and any one of a plurality of host systems, said communication system being adapted to be coupled to a first network and said remote system being connected to either said first network or a second network, wherein said second network is connected to said first network, said communication system comprising:

• a first network interface adapted for connecting said communication system to said first network, said first network interface being adapted for receiving information characteristic of said remote system from said first network;
• a second network interface adapted for receiving and processing data from said first network interface;
• a first data bus connecting said first network interface and said second network interface to enable said data to be transferred between said first network interface and said second network interface;
• at least one host interface adapted for connecting said communication system to said plurality of host systems through a host connection medium;
• a call processing system, coupled to said first network interface, adapted for receiving said information characteristic of said remote system and for selectively establishing a data connection between said first network and one of said host systems through said host interface as a function of said information characteristic of said remote system;
• and
• a second data bus being separate from the first data bus for connecting said first call processing system and said second call processing system to said host interface to enable said first call processing system and said second call processing system to transfer data to and receive data from said host interface.

A communication system for transferring data between a remote system and any one of a plurality of host systems, said communication system being adapted to be coupled to a first network and said remote system being connected to either said first network or a second network, wherein said second network is connected to said first network, said communication system comprising:

• a first interface means for connecting said communication system to said first network, said first interface means including means for receiving information characteristic of said remote system form said first network;
• a second interface means for receiving and processing data from said first interface means;
• a first data bus connecting said first interface means and said second interface means to enable said data to be transferred between said first interface means and said second interface means;
• at least one host interface means for connecting said communication system to said plurality of host systems through a host connection medium
• a first call processing system, coupled to said first interface means, adapted for receiving said information characteristic of said remote system and a second call processing system, coupled to said second interface means adpated for selectively establishing a data connection between said first network and one of said host systems through said host interface means as a function of said information characteristic of said remote system;
• and
• a network data bus separate from the first data bus and connecting said first call processing system and said second call processing system to said host interface means to enable said first call processing system and said second call processing system to transfer data to and receive data from said host interface means.

A communication system for transferring data between a remote system and any one of a plurality of host systems, said communication system being adapted to be couple to a wide area network (WAN) and said remote system being also connected to said WAN, said WAN permitting the transfer of data utilizing at least one of a plurality of WAN data communication protocols, said communication system comprising:

• a WAN interface adapted for connecting said communication system to said WAN and for communicating with said WAN in accordance with one of said WAN data communication protocols, said first WAN interface including means for receiving information characteristic of said remote system from said WAN;
• a communications interface adapted for receiving and processing data from said first WAN interface;
• a first data bus connecting said WAN interface to said communications interface to enable data to be transferred between said WAN interface and said communication interface;
• at lest one host interface adapted for connecting said communication system to said plurality of host systems through a host connection medium;
• a first call processing system, couple to said WAN Interface, adapted for receiving said information characteristic of said remote system and a second call processing system, coupled to said communication interface, adapted for selectively establishing a data connection between said WAN and one of said host systems through said host interface as a function of said information characteristic of said remote system;
• and
• a network data bus being separate from the first data bus and connecting said first call processing system and said second call processing system to said host interface to enable said first call processing system and said second call processing system to transfer data to and receive data from said host interface.

A communication system for transferring data between a remote system and any one of a plurality of host systems, said communication system being adapted to be coupled to a first network and said remote system being connected to either said first network or a second network, wherein said second network is connected to said first network, said communication system comprising:

• a first network interface adapted for connecting said communication system to said first network, said first network interface being adapted for receiving information characteristic of said remote system from said first network;
• a second network interface adpated for receiving and processing data from said first network interface;
• a first data bus connecting said first network interface and said second network interface to enable said data to be transferred between said first network interface and said second network interface;
• at least one host interface adapted for connecting said communication system to said plurality of host systems through a host connection medium;
• a call processing system, coupled to said first network interface, adapted for receiving said information characteristic of said remote system and for selectively establishing a data connection between said first network and one of said host systems through said host interface as a function of said information characteristic of said remote system;
• and
• a network data bus being separate from the first data bus for connecting said first call processing system and said second call processing system to said host interface to enable said first call processing system and said second call processing system to transfer data to and receive data from said host interface.