Apparatus and method for event correlation and problem reporting

A computer implemented method to diagnose a problem from one or more symptoms in a system of managed components generating symptoms of problems, the method comprising the steps of:

• creating one or more configuration non-specific representations of types of managed components,
• creating one or more configuration non-specific representations of problems of said types of managed components,
• creating configuration non-specific representations of symptoms of said problems, and
• creating configuration non-specific representations of relations along which the problems or symptoms propagate amongst the types of managed components,
• said configuration non-specific representations of types of managed components, said configuration non-specific representations of problems of said types of managed components, said configuration non-specific representations of symptoms of said problems, and said configuration non-specific representations of relations along which the problems or symptoms propagate amongst the types of managed components each being explicit and manipulatable by a first executable computer code,
• producing a data structure for diagnosing a problem from the one or more symptoms by combining a plurality of said configuration non-specific representations based on information of specific instances of managed components in the system, and
• executing a second computer code using the data structure to diagnose a problem of a managed component from the one or more symptoms.