Private IP telephony backbone linking widely-distributed enterprise sites
AssigneeGenesys Telecommunications Laboratories, Inc.
InventorIgor Neyman
Life of this patent
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Abstract
A hybrid IP backbone network spans geographic locations of two or more publicly-switched telephone networks and includes nodes with translation servers adapted to translate between data protocols compatible with the PSTNs and a data protocol compatible with the IP backbone network. Calls placed in one PSTN then may be routed to an IP node, translated to data-packet protocol, through the IP backbone to a second node having another translation server, and therethrough into another PSTN and thence to a final destination. In some embodiments data gateways and trunk gateways are also provided at and integrated with IP nodes in the IP backbone network.
Claims6
A telephony system comprising:
- a packet data backbone network adapted to provide telephony communication between a first node and a second node in a data-network-telephony (DNT) protocol;
- a dual-protocol interactive voice response (IVR) server at the first node connected to both the packet data backbone and to a first Publicly-Switched Telephony Network (PSTN) and adapted to interact with callers from either network, providing routing intelligence to the network;
- a first node comprising a first IP router connected to the packet-data backbone network and a first protocol-translation server connected to the first IP router, the first protocol-translation server adapted to translate between a data protocol compatible with the first PSTN and a data protocol compatible with the packet-data backbone network, and connected to both the first PSTN and to the first IP router;
- and
- a second node comprising a second IP router connected to the packet-data backbone network and a second protocol-translation server connected to the second IP router, the second protocol-translation server adapted to translate between a data protocol compatible with a second PSTN and a data protocol compatible with the packet-data backbone network, and connected to both the second PSTN and to the second IP router;
- wherein calls placed in either the first or the second PSTN may be routed through the packet-data backbone network via the IP routers and the protocol-translation servers into the other PSTN.
A method for routing telephone calls between a first and a second publicly-switched telephone network (PSTN), comprising steps of:
- (a) sending a call placed in the first PSTN to a dual-protocol interactive voice response (IVR) server at a first node connected to both a packet data network and to the first Publicly-Switched Telephony Network (PSTN) and adapted to interact with callers from either network, determining the routing of the call in the network, and having a first protocol-translation server coupled to the first IP node of the data-packet network;
- (b) translating the call at the first translation server from a data protocol compatible with the first PSTN into a data protocol compatible with the data-packet network;
- (c) routing the call through the data-packet network by the (IVR) server to a second IP node coupled to a second translation server;
- (d) translating the call at the second translation server from the data protocol compatible with the data-packet network to a data protocol compatible with the second PSTN;
- and
- (e) routing the call to a final destination in the second PSTN, as determined by the IVR.
Dependencies are inferred from the claim text.