US 6,208,726 B1 · System and method for automated emergency call breakthrough

Abstract

An emergency breakthrough system allows users to break through a busy signal, using an automated rather than operator assisted technique. Upon receipt of a busy signal, rather than hanging up and dialing an operator to gain a manual assistance for third party call breakthrough, the calling party is able to keypad an enablement request, such as *85, requesting emergency call breakthrough. After that entry, the system awaits a breakthrough passcode, such as a four digit number, which if validated permits the user to breakthrough the busy signal and reach the called party, without operator intervention. Predesignated numbers can gain automated access by ANI identity of the calling number.

Claims16

Dependent claims

A system for providing call breakthrough service, comprising:

a first interface for receiving a request for breakthrough service from a calling party calling a subscriber;
a breakthrough profile database, containing a list of subscribers subscribing to breakthrough service;
a processor, connected to the breakthrough profile database, the processor processing the request for breakthrough service by interrogating the breakthrough profile database to determine the validity of the breakthrough request;
and
a second interface, connected to the processor, for connecting the calling party to the subscriber when the breakthrough request is validated.

2 more elements

Dependencies are inferred from the claim text.

System and method for automated emergency call breakthrough

Life of this patent

System and method for automated emergency call breakthrough

Life of this patent

Abstract

Claims16