Method and apparatus for adaptive monitor and support system

Abstract

This invention provides an adaptive monitor and support system that adapts a monitoring process for monitored devices based on monitored data by downloading instructions and/or monitor/support programs to optimize the monitoring process. A monitor/support shell executes in intelligent monitored devices such as personal computers. For non-intelligent devices, intelligent monitor devices are provided to support the monitor/supporting shell. A profile corresponding to each monitored device identifies device functions that require special monitor and/or support processes which are downloaded from an adaptive monitor and support device located remotely relative to the monitored device. The adaptive monitor and support device analyzes uploaded monitored data and adjusts the monitoring process based on the analysis results by downloading special monitor programs, special support programs, and/or instructions to the monitored devices. The special monitor and/or support programs may also be downloaded directly from third-party databases.

Dependencies are inferred from the claim text.