Process for operating a high-speed printer or copying machine providing instructions in the event of a failure
AssigneeOce Printing Systems GmbH
InventorsHeinrich Lay, Volker Warbus, Karola Scheidig
Life of this patent
Estimating the term…
Abstract
In a printer or copier, error conditions are sensed. A determination is made as to whether the error condition is readily repairable by the user and if so, the display unit displays information on the error condition, including instructions for repairing the error condition. If, on the other hand, the error condition is determined to be repairable only by a skilled technician, the display unit displays only the instructions to contact the skilled technician.
Claims13
A method for operating a high-performance printer or a copier, comprising the steps of:
- sensing error conditions of the high-performance printer or of the copier using a plurality of monitoring units,
- displaying the error conditions on a display unit by a control panel unit that serves for input of operating instructions and for displaying operating conditions,
- dividing the error conditions by a controller into a first error class and at least one further error class dependent on the difficulty of error elimination,
- given occurrence of an error condition of the first and of the further class, calling information by actuating an input at the control panel unit and displaying the information on the display unit, said information containing instructions for error handling,
- displaying existence of an error condition of the further class on the display unit of the control panel unit, and
- providing access to specific information for error handling of error conditions of the further error class via an access authorization procedure.
A method for operating a high-performance printer or copier, comprising the steps of:
- storing video data in a memory, the video data being capable of being accessed menu-controlled given an occurrence of an error condition,
- sensing error conditions of the high-performance printer or of the copier using a plurality of monitoring units,
- displaying the error conditions on a display unit by a control panel unit that serves for input of operating instructions and for displaying operating conditions,
- dividing the error conditions by a controller into a first error class and at least one further error class dependent on the difficulty of error elimination,
- given occurrence of an error condition of the first and of the further class, calling information by actuating an input at the control panel unit and displaying the information on the display unit, said information containing instructions for error handling, displaying existence of an error condition of the further class on the display unit of the control panel unit, and
- providing access to specific information for error handling of error conditions of the further error class via an access authorization procedure.
A method for operating a high-performance printer or a copier, comprising the steps of:
- sensing error conditions of the high-performance printer or of the copier using a plurality of monitoring units,
- displaying the error conditions on a display unit by a control panel unit that serves for input of operating instructions and for displaying operating conditions,
- dividing the error conditions by a controller into a first error class and at least one further error class dependent on the difficulty of error elimination,
- given occurrence of an error condition of the first and of the further class, calling information by actuating an input at the control panel unit and displaying the information on the display unit, said information containing instructions for error handling,
- displaying existence of an error condition of the further class on the display unit of the control panel unit,
- providing access to specific information for error handling of error conditions of the further error class via an access authorization procedure, and
- outputting acoustic information.
Dependencies are inferred from the claim text.