System and method for providing multiple configurable dialing plans in a call processing platform

In a telecommunications system having a call routing device and an intelligent node, a computer-readable medium holding computer-executable instructors for performing a method, comprising the steps of:

• receiving at the intelligent node an indication of a first set of digits dialed by a caller to initiate a call from a locale where a first dialing plan is used, wherein the first set of digits conform with at least one selectable second dialing plan;
• converting the first set of digits dialed by the caller into a second set of digits having a format that complies with the first dialing plan, wherein the intelligent node includes a voice response unit and the voice response unit performs the converting;
• and
• forwarding the second set of digits to the call routing device to be used as a phone number for completing the call.

In a telephone network having a call processing platform that includes a storage, a method comprising the steps of:

• receiving a call from a caller at the call processing platform;
• providing information that is stored in the storage, said information identifying at least one selectable and modifiable dialing plan to be used for the caller;
• determining that the caller uses the selected dialing plan by accessing the information in the storage;
• receiving an indication of digits dialed by the caller from a location to originate a user call, wherein said location employs a given dialing plan;
• determining whether the selected dialing plan and the given dialing plan differ;
• where the selected dialing plan and the given dialing plan differ, translating the digits that were dialed by the caller into a sequence of digits that complies with the given dialing plan, wherein the call processing platform includes a voice response unit and the voice response unit performs the translating;
• and
• outputting the sequence of digits that complies with the given dialing plan to initiate the user call.

A call processing platform comprising:

• an interface with a telephone network for receiving a call from a caller at an origination site having an associated dialing plan;
• a storage for storing information regarding a preferred selectable and modifiable dialing plan that is preferred by the caller among multiple dialing plans;
• a formatting component for accessing the storage to identify the preferred dialing plan of the caller and for formatting digits dialed by the caller from the origination site to initiate a user call into a formatted sequence of digits that conform with the associated dialing plan of the origination site, wherein the digits dialed by the caller conform with the preferred dialing plan;
• and
• an output component for outputting the formatted sequence of digits to the telephone network to complete the user call, wherein the formatting component is part of a voice response unit that provides voice response services to the call processing platform.