System and method for managing the alteration of garments

A method for managing alterations of standard garments, the method comprising the steps of:

• collecting garment data and alterations data, the garment data and the alterations data representing alterations to be performed by the workroom staff on existing standard garments;
• storing the garment data and the alterations data in an alteration ticket data structure, the alteration ticket data structure being associated with one or more standard garments requiring alterations;
• and
• in response to the stored alteration ticket data structure, producing a forecast of future alterations workload.

A computer implemented method for measuring the efficiency of sewers performing alterations and repairs to standard garments, the method comprising the steps of:

• determining a sum of minutes required by each sewer for each alteration task completed and each repair task completed;
• determining total hours scheduled for each sewer minus any time spent fitting and minus acceptable non-tailoring times;
• comparing the sum of minutes produced and the net labor sum;
• and in response to the comparing producing an efficiency indication.

A method for tracking the status and location of garments within an alteration workroom, the method comprising the steps of:

• establishing in a data processing apparatus alteration status data including garment information and associated alteration information upon receipt of the garment in the workroom;
• and
• updating the alteration status data for each alteration and each garment upon completion of the specified alteration;
• updating the alteration status data of each garment when the garment is released from the alteration workroom;
• and
• updating the alteration status data of each garment when the garment is picked up by a customer.

A computer implemented method for determining customer service levels provided by a garment alterations operation, the method comprising the steps of:

• (a) determining average days promised to customers for alterations to garments;
• (b) determining average days to complete the alterations to the garments;
• (c) determining percent of garments completed on-time, early and late;
• and
• (d) determining the average days late and maximum days late for all late garments.