Automatic call forwarding
AssigneeMitel Corporation
InventorPaul Erb
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Abstract
A method of forwarding calls, comprises storing a list of possible forwarding destinations for each subscriber, maintaining a behavior database for each subscriber indicating the probable location of the subscriber at any particular time, and forwarding incoming calls to the probable location determined from the behavior database. The behavior data base is dynamically updated according to the success rate of the forwarded calls.
Claims17
A method of forwarding telephone calls, comprising storing a linked list of possible forwarding destinations for each subscriber, maintaining a behaviour database for each subscriber based on a success rate at reaching the subscriber at each destination, determining from said behaviour database for a called subscriber a target destination where the called subscriber is probably located, forwarding incoming calls for the called subscriber to said target destination, and dynamically updating said behaviour database according to the success rate of the forwarded calls.
A system for forwarding telephone calls, comprising a memory for storing destination information for calls to be forwarded, said destination information including a destination number and success rate data therefor;
- and a central processing unit for routing calls to a probable location of a called subscriber determined from said destination information, said central processing unit monitoring a success rate for forwarded calls and dynamically updating said success rate data.
Dependencies are inferred from the claim text.