US 6,035,021 AGranted

Telephonic-interface statistical analysis system

OwnerRonald A. Katzinventor

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Abstract

A system D interfaces with a multiplicity of individual terminals T1-Tn of a telephone network facility C, at the terminals callers are prompted by voice-generated instructions to provide digital data that is identified for positive association with a caller and is stored for processing. The caller's identification data is confirmed using various techniques and callers may be ranked and accounted for on the basis of entitlement, sequence or demographics. Callers are assigned random designations that are stored along with statistical and identification data. A break-off control circuit may terminate the computer interface aborting to a terminal for direct communication with an operator. Real-time operation processing is an alternative to stored data. The accumulation of stored data (statistical, calling order sequence, etc.) is variously processed and correlated as with developed or established data to isolate a select group or subset of callers who can be readily identified and reliably confirmed. Different program formats variously control the processing of statistical data as for auction sales, contests, lotteries, polls, commercials and so on.

Claims12

Dependent claims

A control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises a telephonic instrument including a voice communication device, and a digital input device in the form of an array of alphabetic numeric buttons for providing caller data signals, said control system comprising:

a processor unit for processing said caller data signals supplied by individual callers actuating said remote terminals;
interface structure for interfacing said communication facility to said processor unit wherein said interface structure receives data signals prior to the close of communication with the caller, including called number data signals (DNIS) and calling number identification data signals automatically provided by said communication facility and said caller data signals developed by said remote terminals;
voice generator for providing prompts to said individual callers in response to which said individual callers provide said caller data signals, said caller data signals including caller qualification data for qualify callers;
qualification structure for qualifying said callers based on a test for a consumable key number provided by said callers as at least a portion of said caller qualification data and a further test for a limit of use during a single period of time;
and
means for controlling said processor unit in accordance with said called number identification data signals (DNIS) to process at least certain of said caller data signals in accordance with a select format from a plurality of formats identified by said called number identification data signals (DNIS) said tests performed before processing of at least certain of said caller data signals in accordance with said select format.

3 more elements

An analysis control system for controlling order of items for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises a telephonic instrument including a voice communication device and a digital input device in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility has a capability to automatically provide terminal digital data, indicating a calling number, said analysis control system comprising:

interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide caller data signals representative of data relating to said individual callers provided from said remote terminals prior to the close of communication with the caller, including caller social security number identification data and said terminal digital data indicative of a calling telephone number;
record testing structure connected to receive and test said caller data signals including certain caller data signals indicative of said terminal digital data representative of a calling telephone number and said caller social security number identification data against previously stored terminal digital data and caller social security number identification data and a further test based on a single period of time, said tests conducted before processing of said caller data signals;
and
analysis structure for processing said caller data signals including item number data for ordering particular items under control of said record testing structure.

1 more element

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises a telephonic instrument including a voice communication device and digital input device in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility has a capability to automatically provide terminal digital data, indicating a calling telephone number, said analysis control system comprising:

interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide caller data signals representative of data relating to said individual callers provided from said remote terminals prior to the close of communication with the caller, including caller personal identification data and said terminal digital data indicative of a calling telephone number;
record testing structure connected to receive and test said caller data signals indicative of said terminal digital data representative of said calling telephone number and said caller personal identification data against previously stored terminal digital data and caller personal identification data said record testing structure also conducting a test based on a consumable key number and a further test based on a limit on use during a single period of time, said test conducted before storage or analysis of data;
storage structure for storing certain of said data provided by said individual callers including item number data for ordering particular items;
and
analysis structure for receiving and processing said caller data signals under control of said record testing structure.

2 more elements

Dependencies are inferred from the claim text.

Facts

Application: 08/475,425Filed 7 Jun 1995 · division
Priority: 10 Jul 1985
Granted: 7 Mar 2000
Term ends: Not estimatedThe source records don’t support an estimate.

Classification58 codes

H04Q 3/665
Traffic distributors: circuit arrangements therefor
G07C 11/00
Arrangements, systems or apparatus for checking
G07C 15/005
Generating random numbers; Lottery apparatus: with dispensing of lottery tickets
G07C 15/006
Generating random numbers; Lottery apparatus: electronically

Family

Serial753,299Parent of this continuation-in-part · filed 10 Jul 1985
Serial018,244Parent of this continuation-in-part · filed 24 Feb 1987
Serial194,258Parent of this continuation · filed 16 May 1988
Serial335,923Parent of this division · filed 10 Apr 1989
US 4,845,739 AParent of this continuation
US 4,792,968 AParent of this continuation-in-part
US 6,035,021 AThis patent

From the US filing history. Foreign family members aren’t listed.