Multi-view personalized communications agent

A method of a acessing a plurality of user data sources over a communications network from a location remote from said user data sources, said method comprising the steps of:

• storing in a look-up table data describing a type of caller;
• storing in said look-up table for each said caller type data designing types of user data accessible by said caller type;
• for each said user data type, storing in said look-up table data describing a corresponding authentication method, wherein a type of said authentication method depends on a type of said user data requested by said caller;
• and
• receiving a request signal requesting access to user data available from at least one said user data source;
• receiving an authorization signal representing an authorization to access user data available from said at least one user data source;
• recognizing said authorization signal according to said authentication method;
• reading said look-up table data describing types of user data which are authorized for access in response to a said received authorization signal;
• and
• accessing authorized data types from at least one said user data source,
• wherein access to said authorized types of user data is allowed or denied depending on a type of said caller, and a level of authorization of said recieved authorization signed.