US 5,970,388 AGranted

Wireless system for indicating an incoming telephone call and controlling its transfer

OwnerCraig A. Willinventor

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Abstract

A method and apparatus for routing an incoming telephone call to an individual in a building who is not in his or her office. The individual carries a wireless communications unit, typically incorporated in a clip-on badge, that receives messages and transmits both responses and periodic signals to allow tracking the location of the individual. When a call arrives, a message indicating the call is transmitted to the communications unit, which displays an indication of the call together with responses that can be selected to determine how the call is to be routed. Such responses include, in particular, locations of telephone instruments near the individual that the call can be routed to. If the individual selects a particular location, the response is transmitted back to a PBX to cause the appropriate routing.

Claims14

Dependent claims

A method for indicating an incoming telephone call to an individual and routing said telephone call to said individual, comprising the steps of:

initiating said telephone call to a telephone number associated with said individual;
receiving said telephone call intended for said individual;
determining the location of said individual in a building by determining the location of a communications unit carried by said individual;
determining the locations and identity of one or more telephone stations that are physically near said individual in terms of walking distance;
transmitting a message indicating the receipt of said telephone call by wireless means to said communications unit carried by the individual, together with an identification of one or more telephone stations that are physically near said individual in terms of walking distance;
indicating to said individual the receipt of said telephone call by a display on said communications unit, together with one or more responses representing telephone stations the call can be routed to;
selecting one of said responses by said individual;
transmitting said selected response by wireless means to a PBX system;
determining the telephone number the call is to be rerouted to, given the selected response;
transferring the incoming telephone call to the appropriate telephone station.

7 more elements

An apparatus for indicating an incoming telephone call to an individual and routing said telephone call to said individual, comprising:

means for initiating said telephone call to a telephone number associated with said individual;
means for receiving said telephone call intended for said individual;
means for determining the location of said individual in a building by determining the location of a communications unit carried by said individual;
means for determining the locations and identity of one or more telephone stations that are physically near said individual in terms of walking distance;
means for transmitting a message indicating the receipt of said telephone call by wireless means to said communications unit carried by the individual, together with an identification of one or more telephone stations that are physically near said individual in terms of walking distance;
means for indicating to said individual the receipt of said telephone call by a display on said communications unit, together with one or more responses representing telephone stations the call can be routed to;
means for selecting one of said responses by said individual;
means for transmitting said selected response by wireless means to a PBX system;
means for determining the telephone number the calls is to be rerouted to, given the selected response;
means for transferring the incoming telephone call to the appropriate telephone station.

7 more elements

Dependencies are inferred from the claim text.