US 5,970,124 AGranted

Sponsored information distribution method and apparatus

AssigneeVoice FX Corporation

InventorsJohn J. Csaszar, Michael Cudemo, III, Marc A. Cohen

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Abstract

A database having information which the consumer desires to know, a database containing attributes of the consumer, and a database of advertising messages that an interactive voice response system can deliver to a the consumer are made responsive to telephone calls placed to an interactive voice response (IVR) system. The database of consumer attributes contains information that is already known about the consumer that can be used to decide on which advertising message to play. The consumer initiates activity by calling the interactive voice response system. Software identifies the consumer via the consumer inputted identification and plays an advertising message that, preferably, has been predetermined to have likely appeal to the consumer. The interactive voice response system is then used to disseminate the information sought by the customer (such as student grades) after first disseminating the advertising message. The advertising message can include an offer to purchase a product or service. The offer can be taken during the advertising period and recorded so as to be sent to a sponsor.

Claims18

Dependent claims

A method of directed advertising using an interactive voice response system, comprising:

mapping raw data into a database of standard formats, the raw data including a first type of information and a second type of information, the first type of information consisting of disseminatable information sought by an individual, the second type of information including information that is unique to the individual, including identity information, identifier information and information concerning one or more attributes of the individual,
storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection,
storing a representation of the first type of information in an audio format that is capable of being transmitted over a telephone connection,
selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual,
receiving a first telephone call from the individual, the telephone call initiated by the individual to obtain the first type of information, the telephone call including having the individual input at least a first piece of input information,
determining the identity of the individual by comparing the identity information with the first piece of input information,
transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and
transmitting the first type of information to the individual over the telephone connection after playing the first advertising message.

5 more elements

An apparatus for directed advertising, comprising:

means for mapping raw data into a database of standard formats, the raw data including a first type of information and a second type of information, the first type of information consisting of disseminatable information sought by an individual, the second type of information including information that is unique to the individual, including identity information, identifier information and information concerning one or more attributes of the individual,
means for storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection,
means for storing a representation of the first type of information in an audio format that is capable of being transmitted over a telephone connection,
means for selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual,
means for receiving a first telephone call from the individual, the telephone call initiated by the individual to obtain the first type of information, the telephone call including having the individual input at least a first piece of input information,
means for determining the identity of the individual by comparing the identity information with the first piece of input information,
means for transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and
means for transmitting the first type of information to the individual over the telephone connection after playing the first advertising message.

5 more elements

A method of directed advertising using an interactive voice response system, comprising:

mapping raw data into a database of standard formats, the raw data including a first type of personal information and a second type of personal information, the second type of personal information including information that is unique to a particular individual, including identity information, identifier information and information concerning one or more attributes of the individual,
storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection,
storing a representation of the first type of personal information in an audio format that is capable of being transmitted over a telephone connection,
selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual,
receiving a first telephone call from the individual, the telephone call including having the individual input at least a first piece of input information,
determining the identity of the individual by comparing the identity information with the first piece of input information,
transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and
transmitting the first type of personal information to the individual over the telephone connection after playing the first advertising message.

5 more elements

Dependencies are inferred from the claim text.