System and method for providing and using universally accessible voice and speech data files

A method of processing voice-based information received from a telephone caller over a computer network, comprising:

• storing a voice form at a universal resource locator (URL) address in the computer network wherein the voice form is stored in a markup language with voice extensions;
• and
• during a calling session:
• playing the voice form to the caller to generate at least one information prompt to the caller;
• collecting information from the caller in response to each prompt;
• and
• storing the collected information in a first markup language document and including in the document a hyperlink to a second markup language document.

A method of processing voice-based information received from a telephone caller over a computer network, comprising;

• storing a voice form at a universal resource locator (URL) address in the computer network wherein the voice form is stored in a markup language with voice extensions;
• and
• during a calling session:
• playing the voice form to the caller to generate at least one information prompt for the caller;
• collecting information from the caller in response to each prompt;
• and
• storing the collected information in a first markup language document and including in a second markup language document a hyperlink to the first markup language document.

A system for delivering information over a telephone, comprising:

• a business white pages database including business name, address and phone number information;
• a database query form;
• a first processing agent programmed to:
• collect user information using a voice based telecommunications device;
• include at least some of the collected information to the database query form;
• search the database by applying the database query form to the database to retrieve information;
• and
• generate a voice web page having a universal resource locator (URL) address using the retrieved information;
• a yellow page database including business advertising information;
• and
• a second processing agent wherein the voice web page generated by the first processing agent includes a hyperlink to the second processing agent and wherein the second processing agent is programmed to:
• search the yellow page database to retrieve information;
• and
• generate a voice web page using the retrieved information;
• and
• a voice web browser adapted to play voice web pages to a user.