System and method for generating a knowledge worker productivity assessment
AssigneeElectronic Data Systems Corporation
InventorCharnell T. Havens
Life of this patent
Estimating the term…
Abstract
A knowledge worker productivity assessment system (10) includes a database (12, 14, 16) containing survey data (15) generated using a knowledge worker productivity assessment framework (2). A benchmark database (18) contains benchmark values. A retriever (20) is coupled to the databases (12, 14, 16, 18) to retrieve selected survey data (15) and benchmark values. A calculator (38) is coupled to the retriever (20) and generates a comparison value (39) using the selected survey data (15). A relator (40) compares the comparison value (39) to a selected benchmark value to generate a knowledge worker productivity assessment.
Claims20
A system operable on one or more computers for generating a knowledge worker productivity assessment, comprising:
- a database operable to store survey data and at least one benchmark value, the survey data representing a qualitative assessment concerning a predetermined criterion associated with a knowledge worker;
- a retriever coupled to the database and operable to retrieve selected survey data and a selected benchmark value from the database, the retriever operable to communicate the selected survey data and benchmark value;
- a segmentor coupled to the retriever and operable to segment the retrieved survey data into a plurality of survey data segments according to one or more segmentation parameters;
- a calculator coupled to the retriever and operable to receive the survey data and to generate a comparison value for at least one survey data segment;
- a relator coupled to the calculator and operable to receive the benchmark value and to generate a knowledge worker productivity assessment by comparing a comparison value for a survey data segment to the selected benchmark value.
A method operable on one or more computers for generating a knowledge worker productivity assessment, comprising:
- providing survey data numerically representing a qualitative assessment concerning a predetermined criterion associated with a knowledge worker;
- storing the survey data and at least one benchmark value in a database;
- retrieving selected survey data and a selected benchmark value from the database;
- generating a comparison value using the selected survey data, the comparison value being weighted according to at least a criteria weight;
- comparing the comparison value to the selected benchmark value;
- and
- generating a knowledge worker productivity assessment according to the comparison.
A method operable on one or more computers for generating a knowledge worker productivity assessment, comprising:
- providing survey data numerically representing a qualitative assessment concerning a predetermined criterion associated with a knowledge worker;
- storing the survey data and at least one benchmark value in a database;
- retrieving selected survey data and a selected benchmark value from the database;
- segmenting the survey data into a plurality of survey data segments according to one or more segmentation parameters;
- generating a comparison value for each survey data segment using a calculator;
- comparing, for each survey data segment, the comparison values to the selected benchmark value;
- and
- generating a knowledge worker productivity assessment according to the comparison.
Dependencies are inferred from the claim text.