Analysis and validation system for provisioning network related facilities

In an administration system for a public switched telephone network (PSTN), a method comprising the steps of:

• (a) receiving a service request from a customer requesting service for a customer location;
• (b) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system;
• (c) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data;
• and
• (d) when the service request is determined not to be provisionable, performing the following steps:
• (d1) generating a manual provisioning request;
• (d2) storing auxiliary data associated with the information being maintained without substantially altering the customer facility data;
• (d3) receiving the manual provisioning request;
• (d4) retrieving the auxiliary data from said auxiliary database;
• and
• (d5) provisioning other facilities to execute the service request responsive to the auxiliary data and user interaction.

An administration system for a public switched telephone network (PSTN), comprising:

• an auxiliary database storing auxiliary data;
• a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system,
• when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data, and
• when the service request is determined by said service order processing system not to be provisionable, said service order processing system generating a status request for retrieving the auxiliary data associated with the information stored by said service order processing system, said service order processing system again determining whether the service request is provisionable responsive to the service request and the predetermined criteria and the auxiliary data, and provisioning other facilities to execute the service request when the service request is determined to be provisionable.

In an administration system for a public switched telephone network (PSTN), a method comprising the steps of:

• (a) storing auxiliary data;
• (b) receiving a service request from a customer requesting service for a customer location;
• (c) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system;
• (d) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data;
• and
• (e) when the service request is determined not to be provisionable, performing the following steps:
• (e1) generating a status request for retrieving the auxiliary data associated with the information;
• (e2) determining again whether the service request is provisionable responsive to the service request and the predetermined criteria and the auxiliary data;
• and
• (e3) provisioning other facilities to execute the service request when the service request is determined to be provisionable.

An administration system for a public switched telephone network (PSTN), comprising:

• a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria,
• when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data;
• and
• a verification system responsively connected to said service order processing system and verifying that the customer facilities provisioned by said service order processing system are correct.

In an administration system for a public switched telephone network (PSTN), a method comprising the steps of:

• (a) receiving a service request from a customer requesting service for a customer location;
• (b) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system;
• (c) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data;
• and
• (d) verifying that the customer facilities provisioned by said service order processing system are correct.

In an administration system for a public switched telephone network (PSTN), a method comprising the steps of:

• (a) providing limited telephone service to customer facilities that have previously been requested to be disconnected, the limited telephone service permitting the customer facilities to initiate a service connect request;
• (b) receiving a service connect request from a customer requesting service for a customer location;
• (b) determining whether the service connect request is provisionable responsive to the service connect request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system;
• (c) when the service connect request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service connect request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data.