Interactive customer information terminal

An interactive customer information terminal for use in a retail grocery store comprising:

• a) a housing defining an interior region;
• b) electronic circuitry including a microprocessor supported within the housing interior region;
• c) a display screen supported by the housing and electrically coupled to the electronic circuitry;
• d) a dataform reader module supported by the housing and electrically coupled to the electronic circuitry for reading a dataform of a coupon of a product in the retail grocery store, the dataform being passed through a reading zone of the module, the dataform having encoded data relating to the coupon;
• e) decoding circuitry supported by the housing and electrically coupled to the electronic circuitry for decoding the dataform read by the dataform reader module and generating decoded data corresponding to the dataform;
• f) a radio module supported by the housing and including a transmitter system and a receiver system electrically coupled to the electronic circuitry for carrying out wireless communications with a remote device, the radio module being configured to carry out a first communication with the remote device by transmitting at least a portion of the decoded data to the remote device and receiving from the remote device additional data related to the decoded data, at least a portion of the additional data and a portion of the decoded data being displayed on the display screen;
• and
• g) a user interface module supported by the housing providing a user interface for inputting a command by a customer of the retail grocery store wherein the command inputted prompts the radio module to carry out a second communication with the remote device subsequent to the first communication to obtain supplemental data relating to the product from the remote device and wherein at least a portion of the supplemental data is displayed on the display screen.

An interactive customer information terminal for use in a retail grocery store comprising:

• a) a housing defining an interior region;
• b) electronic circuitry including a microprocessor supported within the housing interior region;
• c) a display screen supported by the housing and electrically coupled to the electronic circuitry;
• d) a dataform reader module supported by the housing and electrically coupled to the electronic circuitry for reading a dataform of a customer identification card for a customer of the retail grocery store, the dataform being passed through a reading zone of the module, the dataform having encoded data relating to the customer identification card;
• e) decoding circuitry supported by the housing and electrically coupled to the electronic circuitry for decoding the dataform read by the dataform reader module and generating decoded data corresponding to the dataform;
• f) a radio module supported by the housing and including a transmitter system and a receiver system electrically coupled to the electronic circuitry for carrying out wireless communications with a remote device, the radio module being configured to carry out a first communication with the remote device by transmitting at least a portion of the decoded data to the remote device and receiving from the remote device additional data related to the customer and purchases of the customer at the retail grocery store, at least a portion of the additional data being displayed on the display screen;
• and
• g) a user interface module supported by the housing providing a user interface for inputting a command by a customer of the retail grocery wherein the command inputted prompts the radio module to carry out a second communication with the remote device subsequent to the first communication to obtain supplemental data relating to the customer from the remote device and wherein at least a portion of the supplemental data is displayed on the display screen.

An interactive customer information terminal for use in a retail grocery store comprising:

• a) a housing defining an interior region;
• b) electronic circuitry including a microprocessor supported within the housing interior region;
• c) a display screen supported by the housing and electrically coupled to the electronic circuitry;
• d) a dataform reader module supported by the housing and electrically coupled to the electronic circuitry for reading a dataform of a recipe having as ingredients one or more products sold by the retail grocery store, the dataform being passed through a reading zone of the module, the dataform having encoded data relating to the recipe;
• e) decoding circuitry supported by the housing and electrically coupled to the electronic circuitry for decoding the dataform read by the dataform reader module and generating decoded data corresponding to the dataform;
• f) a radio module supported by the housing and including a transmitter system and a receiver system electrically coupled to the electronic circuitry for carrying out wireless communications with a remote device, the radio module being configured to carry out a first communication with the remote device by transmitting at least a portion of the decoded data to the remote device and receiving from the remote device additional data related to the recipe, at least a portion of the additional data being displayed on the display screen;
• and
• g) a user interface module supported by the housing providing a user interface for inputting a command by a customer wherein the command inputted prompts the radio module to carry out a second communication with the remote device subsequent to the first communication to obtain supplemental data relating to the recipe from the remote device and wherein at least a portion of the supplemental data is displayed on the display screen.

A method of providing customer information utilizing an interactive customer information terminal in a retail grocery store and a host computer and associated database, the steps of the method comprising:

• a) reading a dataform passed through a reading zone of a dataform reader module supported by the customer information terminal, the dataform having encoded data relating to at least one of the following;
• an item offered for sale in the retail grocery store, a coupon for an item offered for sale in the retail grocery store, a customer identification number of a customer of the retail grocery store, and a recipe utilizing one or more items offered for sale in the retail grocery store;
• b) decoding the dataform read by the dataform reader module of the customer information terminal thereby generating decoded data;
• c) transmitting in a first communication at least a portion of the decoded data to the host computer utilizing a radio module supported by the customer information terminal and receiving from the host computer additional data relating to the decoded data;
• d) displaying at least a portion of the additional data on a visual display screen of the customer information terminal;
• e) providing a user interface module supported by the customer information terminal, the user interface module including a plurality of functions, namely, functions for further processing of the additional data and the decoded data and functions for retrieving supplemental data relating to the additional data from the host computer;
• f) selecting one of the functions of the user interface module;
• g) utilizing the radio module to obtain supplemental data from the host computer via a second communication with the host computer subsequent to the first communication in response to selecting one of the functions of the user interface module for retrieving supplemental data;
• and
• h) displaying as least a portion of the supplemental data on the visual display screen of the customer information terminal.