A method for interconnecting a remote computer and a computer service provider the computer service provider including a plurality of computer servers, the computer servers of the computer service provider being internally coupled, one-to-another using a wide area network and externally provided with a respective local connection to an automatic call distributor, the method comprising the steps of:
- detecting by a telephonic switch of an automatic call distributor agent selection information received from the remote computer and
- connecting the remote computer to a selected computer server of the plurality of computer servers of the computer service provider by the telephonic switch through the respective local connection based on the information.