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AssigneeBell Atlantic Network Services, Inc.
InventorsGeorge J. Dekelbaum, Philip J. Fischer, Charles N. Judice, Richard G. Backus, Stephen J. Flaherty
Estimating the term…
An Internet type access system includes an autodialer for automatically establishing communications with a merchant's facility over a switch network while maintaining Internet connectivity over a packet data network. The autodialer, in combination with the merchant's server, coordinates between the Internet session and the newly established switched connectivity, the session history from the prior Internet session being supplied to a sales representative receiving the autodialed call. The sales representative is provided with a terminal for controlling the merchant's server to push data to the client in response to the interactive session simultaneously conducted over the switched network.
A terminal device for retrieving information from a plurality of remote information sites on a first communications network and, in response to the retrieved information, establishing communications with a remote node on a second communications network distinct from the first communications network, the terminal device comprising:
A terminal device for retrieving information from a plurality of remote information sites and, in response to the retrieved information, simultaneously establishing a private communications link with a remote communications node on a second communications network, the terminal device comprising:
A data processing system for interactively providing information to a remote client on a first communications network in response to a client request and under supervisory control by a system operator in direct communications with the client on a second communications network, the data processing system comprising:
A method of automatically establishing communications with a remote node of a switched communications network using address data contained in hypertext data obtained from a packet data network distinct from the switched communications network, comprising the steps of:
Dependencies are inferred from the claim text.