Electronic interface for exchange of trouble administration information in telecommunications

An interface for electronically exchanging trouble information between a long distance carrier network and a local exchange carrier network, comprising:

• a first trouble administration system for managing a trouble ticket created in response to a notification of a problem in a telephone service or product,
• responsive to said first trouble administration system, a first interface for converting data in said trouble ticket to a first data format for said first trouble administration system and for converting said trouble ticket data to a second data format,
• responsive to said first interface, first processing means including first programming means for converting said data in said second data format to a third data format, and transferring said data in said third data format via a communications medium;
• and
• responsive to said first processing means, second processing means which includes second programming means to transfer said data via a second interface for processing by a second trouble administration system, wherein said data representing said trouble ticket is processed within said networks to initiate a subsequent repair of said problem.